Six core competency areas built across more than five years in cross-border banking operations, KYC/AML execution, and documentation controls inside Swiss wealth management and corporate banking environments.
Client Lifecycle and Documentation Controls
Managing cross-border case portfolios, validating documentation across multiple jurisdictions, owning exception workflows, and ensuring audit-ready records throughout the client lifecycle.
Cross-Border Regulatory Operations
230+ weekly cases across CH, DE, HK, SG, LU, and IT. Supporting portfolios of 100'000+ accounts and CHF 50M+ in reclaim volumes with structured follow-up and regulatory accuracy.
KYC/AML and Client Onboarding
End-to-end client onboarding, KYC documentation review, CDD and EDD support. Previously managed onboarding workflows for 300+ international corporate clients in a regulated fintech environment.
Payments and SWIFT Operations
SEPA processing, international payment monitoring, SWIFT and SWIFT gpi traceability, account maintenance workflows, and cross-border transactional troubleshooting in CIB environments.
Process Improvement and Audit Readiness
Workflow optimisation, control-focused case handling, audit-grade documentation standards, and contributions to colleague onboarding and team knowledge transfer.
Multilingual Stakeholder Coordination
Working across Front Office, Compliance, and Operations in six languages. Native Portuguese and Spanish, fluent English, A2 Dutch, German actively learning, basic French and Italian.